1. Introduction
These terms govern the sale of any products or services listed for purchase through Toushi Gamble Ranking. By placing an order, you agree to be bound by these terms.

2. Availability
We’ll notify you promptly if any product you’re ordering is unavailable.

3. Acceptance of Orders
Your order forms a binding contract only when we send a confirmation email accepting your order. Before that email arrives, there’s no contract, even if you’ve completed the checkout process.

4. Delivery
We aim to fulfill product orders within 7–14 days to the delivery address you provide.

5. Goods Lost in Transit
You must notify us in writing within 7 working days if any goods fail to arrive. Without notification, we cannot accept claims.

6. Cancellation by You
You may cancel your order within 14 working days (excluding weekends and bank holidays), starting the day after you receive the goods. Cancellations must be submitted in writing. If you’ve already received the goods, you may return them—see the next section.

7. Return of Unwanted Goods

  • You may return goods in their original, resaleable condition within 21 calendar days from receipt.
  • Special-order items may not be returned.
  • You bear return postage costs, or we can arrange collection at your expense.
  • You must contact us first for return authorisation. Returned goods must arrive within 7 calendar days of issuing the return authorisation.
  • You accept the risk for lost or damaged returns without authorisation—no refund will be issued in such cases.
  • We may offer a refund or exchange, but reserve the right to refuse return or refund if the items are not saleable or are damaged.

8. Payment
Payment methods include credit/debit card and other reasonable options. Payment is deemed complete only once funds have cleared.

9. Limitations of Liability

  • If we supply the wrong, damaged, or defective goods, notify us within 10 calendar days. We’ll then either replace, repair, or refund.
  • If goods never arrive, you must notify us as per Section 5.
  • We are not liable for any indirect or consequential losses, including loss of profit or goodwill.
  • You must comply with all applicable import/export laws, including securing necessary permits. We accept no liability for legal restrictions in your jurisdiction.
  • These terms don’t affect your statutory consumer rights.

10. Entire Agreement
These terms, along with any referenced order forms or documents, represent the entire agreement for goods supplied through our service. They supersede any prior discussions or agreements, whether written or verbal.